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Learn the management techniques and process oriented methods to enable a smooth transition of services aligning with the overall business objectives.
SchedulesService Transition is a set of process and guidelines which ensures that any changes to services or the Service Management Processes are carried out in a coordinated and seamless manner so as to integrate with the overall business objectives. As one of the modules in the ITIL® Intermediate Lifecycle stream that leads to the ITIL® Expert Certificate in IT Service Management qualification, the ITIL® Intermediate Service Transition (ST) certification focuses on key management and process oriented techniques that help plan and manage the new transitions and any associated risks and challenges. Understanding these techniques can help individuals manage changes with a certain degree of flexibility and ultimately help organizational processes align with user expectations and business strategy.
This intensive examination is a reflection of your knowledge of industry best practices in service transition as documented in the ITIL® Service Transition publication. Xebia Academy’s workshop is aimed at preparing you for this exam with in-depth courseware and coaching by industry experts who will familiarize you with the tips and tricks to clear the exam at the first go. Enrol today and start the process of becoming an ITIL® expert.
Service Transition training is provided by SkillMetrix, accredited by PeopleCert. ITIL Service Transition is a [registered] trade mark of AXELOS Limited. All rights reserved.
Service Transition training is provided by SkillMetrix, accredited by PeopleCert. ITIL Service Transition is a [registered] trade mark of AXELOS Limited. All rights reserved.
In order to attend the workshop, you must have:
In order to appear for the examination participants must:
In order to achieve ITIL® Intermediate Service Transition certification, candidates must appear for the exam and gain 70% pass mark.
The Exam:
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